Order Status

Our goal is to offer you the best shipping options on all our products, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

 The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturers process the orders, which takes an additional 3–5 days.

• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by ePacket, which is a US Postal Service. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. Please ensure we work as quickly as possible to ensure all orders arrive at the estimated time.

We appreciate your business and patience during this process. 

-Passion Promos Team

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